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Dish Covers: how do I know what size or liner option to get?
We offer five sizes of round dish covers, XS-XL. Measure across the widest part of the dish (diameter) and order the size just larger. For example, if your bowl measures 9” across, order a 10” bowl cover. If your bowl measures 12” across, order the 12” bowl cover. Odd shape? These circular covers also do a good job covering ovals and squares. I use my covers for oval bannetons all the time. To figure out the size you need, measure across the longest dimension (for a square, this would be diagonal across), then choose the size larger. So if your oval banneton is 9" long, order the 10" bowl cover. If your square casserole dish measures 13", order the 14" cover. Most bannetons use the medium dish cover size but you could also use the large, particularly if you have the bannetons made of wood pulp which tend to be a little larger. Kitchenaid mixer bowls, both the regular and pro series, use the medium dish cover but if you want it a little roomier, the large size works as well.
The vast majority of folks choose the waterproof liner over the breathable liner. It's super versatile and food-grade. This is the liner we recommend for dough proofing, covering leftovers, and really most all applications. If you have a very specific application that requires the cover to be extra breathable, the cotton muslin liner would be for you. Note that the waterproof liner does not create an airtight seal so it does allow pressure to release.
When and how will my order ship?
While handmade products are wonderfully unique, please understand that each item has to be made from scratch. This means that processing times might be a bit longer than what you’re accustomed to. Most orders ship in one week or less. However, if you need your items by a specific date, please contact us prior to ordering to ensure we can accommodate the deadline. Please add an additional five days for shipping (USA) and up to a month for international orders. All items ship via USPS first class or priority mail. Wholesale orders may be shipped using UPS or FedEx. Shipping cost calculated at checkout.
What is your return policy?
Please contact us within 5 days of order delivery. All items must in unused and in original condition. Unfortunately we do not offer returns on custom items at this time. Buyer will be responsible for return shipping charges unless we made a mistake with your order. In the event of an error on our part, we will cover return shipping costs. Please contact us with your order number to request a return. (The easiest way is to reply to the order confirmation email you received). Returns will be processed within 10 days of receipt.
How do I care for my items?
Dish covers are machine washable on gentle/cold with no bleach. Lay flat to dry or tumble dry, low. Therapy Packs are spot clean only.
Do you offer wholesale?
Yes, we do! Send us a message (see the contact us link at the bottom left of this page) with your business name, location, federal tax ID, and what products you might be interested in carrying and we’ll get back to you as soon as we can.
I have another question. How do I contact you?
Send use the contact us form. See link at bottom left of the page.